Seamless Purchase Experiences

Labl empowers customer-obsessed brands to do more, with less. Decrease loss and boost profits with purchase experiences that turn passive shoppers into brand fanatics.

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The purchase experience™ solution trusted by leading DTC brands.

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Own the Purchase Experience

Make your purchase experiences memorable with Labl’s innovative PX Platform. Leverage the entire platform, or choose from a suite of tools that enhance the buying journey from order processing to returns management and everything in between.

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Returns &

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Turn-key Tracking

Optimize your delivery experience, keep your customers in the loop and your CS team out of the weeds with real-time order tracking.

  • Branded tracking pages and communication assets

  • Shipment visibility data, dashboard and reports

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Seamless Shipping Protection

Increase AOV, retention, and turn shipping loss into profit with best-in-class order protection.

  • End-to-end shipping coverage

  • Centralized resolution portal & flows

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Order Management

Streamline shipping and save time, effort, and money with an all-in-one order management solution.

  • Centralized order management & fulfillment

  • Real-time rate calculations & label generation

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Revenue-retaining Returns

Delight your customers with an exchange-first returns experience that’s hassle-free, stress-free, and FREE to you.

  • Centralized returns portal and resolution center

  • Exchange-first workflows, store credit and incentive rules

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Effortless Accident Protection

Maximize revenue, boost brand loyalty and keep your customers coming back with powerful product warranties.

  • Custom and branded warranties

  • Multi-year options, multi-channel implementation

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Labl Guarantee

Coverage from delivery to daily use. Labl Guarantee simplifies the post-purchase experience by consolidating shipping protection, product warranties, returns & exchanges into a single solution and centralized resolution portal.

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    Package Protection

    Increase AOV, retention, and turn shipping loss into profit with best-class order protection and automated resolutions.

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    Returns & Exchanges

    Retain more revenue and boost customer loyalty with an exchange-first solution that streamlines returns for brands and buyers.

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    Product Warranties

    Accidents happen. Drive peace-of-mind and checkout confidence with custom product warranties and flexible protection plans.

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Integrates with everything.

Customize, connect, and control your ecommerce tech stack with ease.

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