Warranties

Effortless Accident Protection

Create confident purchase experiences with comprehensive accident protection that boosts your bottom line, streamlines internal processes, and drives longterm customer loyalty.

The purchase experience™ solution trusted by leading DTC brands.

Loyalty-winning warranties

Increase Loyalty

Accidents happen… And when they do, LABL transforms those moments into loyalty-building experiences with comprehensive protection, self-serve workflows, and streamlined resolutions.

  • Flexible product warranties

  • Automated resolutions

Custom plans, comprehensive coverage

Flexible Protection

Regardless of size, industry, or product offerings, LABL makes it easy to create a protection plan that fits your needs with custom settings for terms, resolution options, and on-brand communications.

  • Custom plans and pricing

  • Policy-matching rules

No limits, no questions, no worries

Supplemental Coverage

Already have a manufacturer warranty? Give your customers unmatched peace of mind with multi-year accident protection that takes effect when the original expires.

  • Extended product guarantee

  • Coverage for damage, defects or failures

Revenue-retaining experiences

Centralized Resolutions

Give your customers the control to submit, track, and resolve issues with self-serve workflows that enhance the experience while decreasing customer support effort and overhead.

  • Consolidated warranty portal

  • Omnichannel communications

Maximum support, minimal overhead

World-class Support

Whether you’re designing customer-led workflows or high-touch resolution strategies, LABL guarantees a seamless experience with dedicated support reps and multi-channel communication options.

  • 48-hour resolutions

  • 24/7 support

Labl Guarantee

Coverage from delivery to daily use. Labl Guarantee simplifies the post-purchase experience by consolidating shipping protection, product warranties, returns & exchanges into a single solution and centralized resolution portal.

  • Labl PX Protect product icon

    Package Protection

    Increase AOV, retention, and turn shipping loss into profit with best-class order protection and automated resolutions.

  • Labl PX Returns product icon

    Returns & Exchanges

    Retain more revenue and boost customer loyalty with an exchange-first solution that streamlines returns for brands and buyers.

  • Labl PX Warranty product icon

    Product Warranties

    Accidents happen. Drive peace-of-mind and checkout confidence with custom product warranties and flexible protection plans.