End-to-end Coverage & Returns Platform

Create confident purchase experiences and streamline issue management with a single solution for shipping protection, product warranties, and hassle-free returns.

The purchase experience™ solution trusted by leading DTC brands.

Coverage for delivery to daily use.

Simplify your tech stack and optimize post-purchase operations with Labl Guarantee; the only consolidated solution for shipping protection, product warranties, and seamless returns management. Effortlessly create purchase experiences that decrease loss, boost profits, and build customer loyalty.

Comprehensive coverage, designed by you

Custom Configuration

Offer comprehensive coverage at checkout, or effortlessly customize the solution to fit your specific needs.

  • Package protection, warranties, returns & exchanges

  • Policy-matching automations

Streamlined resolutions, self-serve automation

Centralized Issue Management

Reduce CS tickets, and let LABL handle the heavy lifting with a consolidated portal for all shipping or product-related issues.

  • Centralized resolution center

  • Self-serve workflows

Decreased loss, increased loyalty

Seamless Shipping Protection

World-class shipping protection that boosts profits, and increases customer retention with instant resolutions for lost, stolen or damaged packages.

  • 98% approval rate

  • Self-serve resolutions

Consumer-funded peace of mind

Product Warranties

Comprehensive product warranties that build customer loyalty, increase satisfaction, and eliminate manual processes with next-gen automation.

  • Extended accident protection

  • Multi-year polocies

Comprehensive returns management

Exchange-first returns

Powerful returns management designed to enhance the buying experience with seamless returns experiences that decreases refunds and keeps more money in house.

  • Centralized returns portal

  • Item exchange, store credit, discounts

Labl Guarantee

Coverage from delivery to daily use. Labl Guarantee simplifies the post-purchase experience by consolidating shipping protection, product warranties, returns & exchanges into a single solution and centralized resolution portal.

  • Labl PX Protect product icon

    Package Protection

    Increase AOV, retention, and turn shipping loss into profit with best-class order protection and automated resolutions.

  • Labl PX Returns product icon

    Returns & Exchanges

    Retain more revenue and boost customer loyalty with an exchange-first solution that streamlines returns for brands and buyers.

  • Labl PX Warranty product icon

    Product Warranties

    Accidents happen. Drive peace-of-mind and checkout confidence with custom product warranties and flexible protection plans.